Includes bibliographical references (p. 142-144).

Pt. I. Random acts of unkindness. The snob ; The gossip ; The teaser ; The bully ; The traitor -- Pt. II. The "in" crowd. Just one of the girls ; The clique chick -- Pt. III. Empowerment strategies. The power of one ; The power of several.

A guide for coping with girls who are mean to other girls, using the words of teenagers to explore how the meanness can get started, forms it may take, and what can be done to stop it.